Refund policy

Boosts are digital purchases that are delivered instantly — the votes are applied to the candidate as soon as the payment succeeds. Because of that, boosts are generally final. We will still refund a boost when the payment was duplicated, unauthorised, or when the votes were not applied because of a technical failure on our side.

You can cancel at any time from your account. Cancelling stops the next charge and keeps your Pro benefits until the end of the period you already paid for. Unused boost credits expire with the billing period and are not refunded in cash. If you were charged after cancelling, we refund that period in full.

Consumers in the EU and UK have a 14-day withdrawal right for digital purchases. By completing checkout you ask for immediate delivery of the digital content (votes or credits) and acknowledge that the withdrawal right ends once delivery has started. The right still applies to any period you have paid for but not yet started using.

A refunded or disputed payment has its votes revoked automatically, so the leaderboard keeps reflecting genuine support. Repeated refunds or chargebacks flag the account for review and may lead to suspension.

Reply to the receipt email from your payment, or use the billing section of your account page. Include the date and amount. We answer refund requests within 5 business days, and approved refunds arrive on your original payment method within 5–10 business days.

See also our terms of service.